Terms of service

The website is a tool that allows the public sale of the following Products and Services, created by MatchArt by Dr. Brasca in favor of its customers (individuals and/or groups and/or legal entities, hereinafter, the "Clients"):

(i) Cultural Services for individuals and companies to be purchased through online packages or tailor-made on customer needs;

(ii) Guided tours (called "Visit, Enjoy and Learn", "MatchArt Short and Long Trips" and "MatchArt ArtWalks".) and Educational Services organized for Clients in museums and artistic venues, available in English and Italian or in other languages requested;

(iii) Gift Cards: a gift digital voucher that can be used to purchase a guided tour of the Client's choice within 6 months of purchase;

(iiii) Training Services to be carried out in the places and times agreed with the Clients. 

OVERVIEW
The website is operated by MatchArt by Dr. Brasca. Throughout the site, the terms “we”, “us” and “our” refer to MatchArt by Dr. Brasca. MatchArt by Dr. Brasca offers the website, including all information, tools and Products or Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional Terms of Service and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Products and Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our Products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our Products and Services for any illegal or unauthorized purpose nor may you, in the use of the Product or Service, violate any laws in the applicable jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Products or Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse the Product or Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks, and is processed exclusively by the payment gateway.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Product and Service, use of the Product or Service, or access to the Product and Service and or any contact on the website through which the Product and Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE PRODUCT OR SERVICE AND PRICES
Prices for our Products or Services are subject to change without notice. We reserve the right at any time to modify or discontinue the Product or Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain Products or Services may be available exclusively online through the website. These Products or Services may have limited quantities and in certain cases are subject to return or exchange only according to the refund rules applicable to each Product or Service pursuant to their specific Terms of Service, to which you should refer.
We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region, or jurisdiction, according to the rules applicable to each Product or Service pursuant to their specific Terms of Service. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Product or Service that we offer. All descriptions of Products and Services or the pricing are contained in their specific Terms of Service that may be subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Product or Service at any time. Any offer for any Product or Service made on this site is void where prohibited.
We do not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Product or Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order according to the rules applicable to each Product or Service pursuant to their specific Terms of Service, to which you should refer. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please refer to the specific Terms of Service applicable to each of our Products or Services.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Products or Services and/or features through the website (including the release of new tools and resources). Such new features and/or Products and Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, Products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, Products or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, Products, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: privacy policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Products or Services that contains typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Products or Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Products and Services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Product and Service or on any related website, should be taken to indicate that all information in the Product and Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Product or Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Product and Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Product and Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Products and Services will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Products or Services will be accurate or reliable.
You agree that from time to time we may remove the Products or Services for indefinite periods of time or cancel the Product and Service at any time, without notice to you, pursuant to the specific Terms of Service applicable to each of our Product or Service, to which you should refer.
You expressly agree that your use of, or inability to use, the Products and Services is at your sole risk. The Products and Services delivered to you using the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall MatchArt klg, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Product and Service procured using the Product or Service, or for any other claim related in any way to your use of any Product or the Service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Products or Services (or content) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless MatchArt by Dr. Brasca and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference (in particular, the specific Terms of Service applicable to each of our Product or Service), or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service (or the specific Terms of Service applicable to each of our Products or Services) is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service or from the specific Terms of Service applicable to each of our Products or Services, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service, including the specific Terms of Service applicable to each of our Products or Services, are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Products and Services, or when you cease using our site.
If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, including the specific Terms of Service applicable to each of our Products or Services, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Products and Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service, including the specific Terms of Service applicable to each of our Products or Services, shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Products and Services (in particular the specific Terms of Service applicable to each of our Products or Services) constitute the entire agreement and understanding between you and us and govern your use of the Products and Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Products and Services - including the specific Terms of Service applicable to each of our Products or Services- shall be governed by and construed in accordance with the applicable laws of Switzerland (including, but not limited to, the federal laws related to consumer information and/or electronic sales).
Any and all disputes, lawsuits, litigation or prelitigation, or arbitration related to the execution of these Terms of Service and/or of any separate agreements whereby we provide you Products and Services - including the specific Terms of Service applicable to each of our Products or Services – shall be subject to the exclusive competence of the jurisdiction and courts competent in relation to these Terms of Services and Complementary Terms of Service. 

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service, including the specific Terms of Service applicable to each of our Products or Services, by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Products and Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@matchart.ch
Our contact information is posted below: 

  • Trade Name: MatchArt by Dr. Brasca
    Physical address: Gotthardstrasse 48, 8002, Zürich, CH 
    VAT number: CHE-471.541.642
    Handelsregisterdaten (Trade number): 020.2.009.459-5

EFFECTIVENESS OF THE GENERAL TERMS OF SERVICE
The Client accepts these Complementary Terms of Service, as well as the General Terms of Service by placing the order. The contract is concluded both on the basis of these Complementary Terms of Service and the General Terms of Service. 

COMPLEMENTARY TERMS OF SERVICE “VISIT, ENJOY AND LEARN” / "MATCHART SHORT AND LONG TRIPS" / "MATCHART ARTWALKS" / "ARTALKS & PROSECCO" / "ART IN YOUR PLATE"

CHANGES, ADDITIONS, AND COLLATERAL AGREEMENTS TO THE PRODUCT AND SERVICE
The type and scope of the contractual Services result from the Product and Service description in the order confirmation.
Changes, additions or subsidiary agreements must be made in writing in any case. MatchArt by Dr. Brasca expressly reserves the right to declare a change in the specifications if unavoidable reasons make it necessary. The Client will be informed of this in writing without delay. The amount of the agreed fee is not affected by this.
The indication of the duration of the service (tour and/or event) is an approximate value based on the knowledge of the Contractor. Depending on the size of the group or other circumstances, deviations from this time specification are possible. The Client undertakes to take this into account when planning follow-up appointments and the like.

SERVICE PURCHASE
The website uses third-party Services (TWINT and Shopify Payments) for payment processing and, therefore, does not record credit card details (such as, by way of example: credit card number, cardholder name, validity date). If the owner of each of these third-party tools refuses the payment authorization, the order form will not be completed and, therefore, the relative purchase will not be completed.
If no payment is made during the time frame specified by the payment system, the registration process will be automatically canceled. MatchArt by Dr. Brasca reserves the right to change the payment options without further notice. The offer of a Product or Service is non-binding, can be changed at any time and without special notification. The Client registers for a Product or Service choosing an offer among the ones proposed on the website. The Client must first select a date and the language, if these are not selected the system automatically will block the purchase procedure. By entering the requested data in the online form, confirming the information, accepting the MatchArt by Dr. Brasca Terms of Service and Privacy Policy, clicking on "Check Out", and after having successfully completed the payment process, the Client submits a binding offer to conclude a contract. The contract is not concluded until MatchArt by Dr. Brasca sends the registration confirmation by email.
No access pass or ticket will be sent to the Client's residence and/or domicile and/or residence address.
Each order is valid only for the Product or Service selected and purchased by the Client.
The Client must ensure that their (mobile) devices meet the necessary technical requirements and must be able to present the purchased Product or Service in digital or paper form at the beginning of the Service.

LIMITS OF PURCHASE
MatchArt klg reserves the right to limit, at any time, the quantity and /or the type of Products or Services that can be purchased on the website. During the purchase procedure, if a Product or Service is no longer available, it will be notified automatically to the Client. MatchArt by Dr. Brasca can’t in any case be considered responsible towards the Client, due to the unavailability of a Product or Service. MatchArt by Dr. Brasca isn’t in any case responsible for any error resulting from the failure of the Client's internet connection to the website.

TOUR REFUND POLICY
MatchArt by Dr. Brasca decides on the possibility of refunding an order. The possibility and conditions are determined for each Product or Service. Any refund will be on request. In the event of a refund, the amount paid will be credited back to the means of payment used to purchase the Products or Services (the transaction costs may be deducted from the total amount). The purchase loses its validity when the credit is issued. Only the original Client is entitled to obtain a refund.

The following fees will be charged in these cases for the requested refund:
  • up to 10 days before the day selected for the Product or Service: free of charge
  • 9 to 4 days before the day selected for the Product or Service: 50% of the total amount
  • 3 days to 0 hours before the day selected for the Product or Service: 100% of the total amount

The time for preparation and elaboration of the order (framework program, lecture, etc.) is owed in case of cancellation. 

CHANGES OF TOUR BOOKING BY CLIENTS
MatchArt by Dr. Brasca decides on the possibility of refunding an order. The possibility and conditions are determined for each Product or Service and subject to availability. 
The following fees will be charged in these cases:

  • charge of booking up to 10 days before the day selected for the Product or Service: free of charge
  • each further rebooking: CHF 50.- per change

The following reason is considered as rebooking free of charge:

  • withdrawal by the Contractor

If an event is postponed to another date, the order is automatically valid for the postponed date. 

WITHDRAWAL BY THE CONTRACTOR
In the event of force majeure (sudden storm, thunderstorm, hurricane, etc.), the Contractor may withdraw from or cancel the agreed Product or Service. For Products and Services already rendered, the fee is owed proportionately.


If a security situation endangering life and limb develops in the country/city/place to be traveled during an agreed tour/travel escort (of a political nature, military unrest, diseases such as outbreaks of epidemics/pandemics or public order reasons), the Contractor is entitled to withdraw from the contract. In this case, the refund is not owed. 

In case the event has to be canceled for public reasons of force majeure (unexpected extraordinary closure of the museum or space, unpredictable events, etc.) the Contractor is entitled to withdraw from the contract. In this case, the refund is not owed. 
In case of illness, the Contractor is entitled to withdraw.
MatchArt by Dr. Brasca shall endeavor to find a replacement, but shall not be liable for finding a replacement. Claims of the Client are excluded. In this case, the refund is not owed.

LIMITS OF USE
The Client may not reproduce, copy, imitate or modify the Products or Services purchased. The Client is prohibited from reselling the purchased Products or Services for commercial purposes.

RECORDING OF SOUND AND IMAGES
The recording of sound and images during a tour and/or an event is not permitted unless otherwise specified. During the performance of the Products or Services, some pictures can be taken by the tour guide and used by MatchArt by Dr. Brasca for promotion on the website, social media, and internal use. We ensure to the Client that he/she will not be recognizable and that will be used and disseminated on an anonymous basis.

WAITING TIME TOUR GUIDE
The tour guide waits for the guests for a maximum of 10 minutes. In case of delay, the client is kindly asked to notify it at info@matchart.ch

ACCESSIBILITY
MatchArt by Dr. Brasca indicates for each Product or Service provided, the accessibility of disabled people. For any questions about it, please write to: info@matchart.ch

MUSEUMS RULES
The Client is fully responsible and undertakes to read and comply with the specific rules, policies, requirements and limitations set out by the organization managing the premises (both public expositive premises and private premises) where the Client’s tour takes place (MUSEUMS RULES). MatchArt by Dr. Brasca declines any form of liability in case of failure to access or remain in said premises by the Client, due to the latter’s failure to comply with such rules, policies, requirements and limitations.

PETS POLICY

For safety and medical reasons, pets are not allowed during our Services.

IMAGES
All the pictures and images on the website are only for illustrative purposes and are not contractual descriptions of products.

 

COMPLEMENTARY TERMS OF SERVICE “GIFT CARDS”

TERMS OF USE
The Client can purchase digital Gift Cards online, whose value is variable, scalable and non-rechargeable. Digital Gift Cards can be used as an online payment tool for the purchase of MatchArt guided tours called “Visit, Enjoy and Learn”, "MatchArt Short and Long Trips" and "MatchArt ArtWalks".

SERVICE PURCHASE
The website uses third-party services (TWINT and Shopify Payments) for payment processing and, therefore, does not record credit card details (such as, by way of example: credit card number, cardholder name, validity date). If the owner of each of these third-party tools should refuse the payment authorization, the order form will not be completed and, therefore, the relative purchase will not be completed.


If no payment is made during the time frame specified by the payment system, the registration process will be automatically canceled. MatchArt by Dr. Brasca reserves the right to change the payment options without further notice. The offer of a Product or Service is non-binding, can be changed at any time and without special notification. The Client registers for a Gift Card by choosing an amount among the ones proposed on the Website. The Client will not have to select the type of Product or Service, date and time. By selecting the value of the voucher, adding it to your cart, entering the requested data in the online form, confirming the information, accepting all the MatchArt by Dr. Brasca Terms of Service and Privacy Policy, clicking on "Check Out", and after having successfully completed the payment process, the Client submits a binding offer to conclude a contract. 
The contract is not concluded until MatchArt by Dr. Brasca sends the purchase confirmation by email and the Gift Card, including the unique number, by a second email. The Recipient must use the unique number written on the Gift Card to purchase our Products or Services on this website.

If the order placed by the Recipient exceeds the amount of the Gift Card purchased, the balance must be paid by an alternative method (TWINT and Shopify Payments).

EFFECTIVENESS AND VALIDITY
The Gift Card has a duration of 6 months from the date of purchase; the expiry date and residual value can be viewed on the Gift Card. MatchArt by Dr. Brasca may set limits on the use of Gift Cards. For example, the use of Gift Card as a prize in the context of prize events is prohibited without the prior approval of MatchArt by Dr. Brasca. The Gift Card cannot be blocked or replaced and no responsibility can be attributed to MatchArt klg for its improper or unauthorised use by third parties. 

REFUND POLICY
The Gift Cards are not refundable under any circumstance.

MatchArt by Dr. Brasca is not responsible in case of loss and the voucher cannot be exchanged for money.

LIMITS OF USE
MatchArt by Dr. Brasca also reserves the right to set a maximum value of the Gift Cards that can be purchased online. During the purchase procedure, if a Product or Service is no longer available, it will be notified automatically to the Client. MatchArt by Dr. Brasca can’t in any case be considered responsible towards the Client, due to the unavailability of a Product or Service. MatchArt by Dr. Brasca isn’t in any case responsible for any error resulting from the failure of the Client's internet connection to the website.


COMPLEMENTARY TERMS OF SERVICE “DISCOUNTS”

The following terms and conditions govern the use of any discount offers provided by us, whether through our website, promotions, or campaigns. By using a discount, you agree to these terms and conditions.

ELEGIBITY

1.1 Discounts are available to individuals aged 18 and above unless otherwise stated.
1.2 Discounts are non-transferable and cannot be redeemed for cash, unless explicitly stated otherwise.

DISCOUNT USE

2.1 Discounts apply only to eligible products or services, as specified in the promotional details.
2.2 Discounts may not be combined with other offers, promotions, or discounts unless explicitly stated.
2.3 Discounts must be applied at the time of purchase. Retrospective claims will not be accepted.

VALIDITY

3.1 All discounts have an expiration date. Purchases must be completed before this date to qualify for the discount.
3.2 Discounts may be withdrawn or modified at any time at the sole discretion of MatchArt by Dr. Brasca.

EXCLUSIONS

4.1 Discounts are not valid on sale items, gift cards, or shipping costs unless otherwise specified.
4.2 Any exclusions to a discount will be detailed in the promotional information.

MISURE

5.1 Unauthorized sharing, reproduction, or use of discount codes is prohibited.
5.2 MatchArt by Dr. Brasca reserves the right to cancel purchases or suspend accounts found to be in violation of these terms.

CHANGES AND UPDATES

6.1 MatchArt by Dr. Brasca reserves the right to update these terms and conditions without prior notice. Any changes will be effective immediately upon posting on our website.

LIMITATIONS OF LIABILITY

7.1 Matchare by Dr. Brasca shall not be held responsible for technical errors, loss of discount codes, or other issues beyond our control.
7.2 Discounts are provided as-is and without any guarantees.

CONTACT INFORMATION

For any questions or concerns regarding our discounts, please contact us at:
Email: info@matchart.ch


"ARTALKS & PROSECCO" EVENT'S ADDITIONAL TERMS & CONDITIONS

This event is organized by MatchArt by Dr. Brasca and factory21GmbH. By registering for this event, you are agreeing to these Terms & Conditions, which apply to you regardless of whether your registration is submitted by you or your proxy.

LIMITS OF PARTICIPATION

The event is only for people over the age of 18. 



ACCESSIBILITY

By considering the needs of individuals with disabilities, MatchArt by Dr. Brasca and factory21GmbH ensure that venues and facilities are physically accessible for all. Contact us in advance at
info@matchart.ch

"A SIP OF ART" / "ART IN YOUR PLATE" EVENTS' ADDITIONAL TERMS & CONDITIONS

By registering for this event, you are agreeing to these Terms & Conditions, which apply to you regardless of whether your registration is submitted by you or your proxy.

LIMITS OF PARTICIPATION

The event is only for people over the age of 18. 



NUMBER OF PARTICIPANTS

The Organizer shall provide the final number of participants no later than seven (7) working days prior to the event. Should the Organizer fail to provide such notification within this timeframe, MatchArt by Dr. Brasca reserves the right not to guarantee the service under the same conditions and to adjust the price accordingly.

MEDIA, ADVERTISING, EXTERNAL COMMUNICATION / SPONSORSHIP
All printed materials, online postings, radio and television broadcasts, or any other form of communication that uses the name MatchArt, its logo, or the official event titles "ARTALKS & PROSECCO"
 / "A SIP OF ART" / "ART IN YOUR PLATE" provided by MatchArt by Dr. Brasca, shall not be produced, published, or distributed without the prior written consent of MatchArt by Dr. Brasca.
Any sponsorship initiatives or agreements shall be subject to mutual agreement and prior written approval by both Parties.

REFUND POLICY
MatchArt by Dr. Brasca decides on the possibility of refunding an order. The possibility and conditions are determined for each Product or Service. Any refund will be on request. In the event of a refund, the amount paid will be credited back to the means of payment used to purchase the Products or Services (the transaction costs may be deducted from the total amount). The purchase loses its validity when the credit is issued. Only the original Client is entitled to obtain a refund.

The following fees will be charged in these cases for the requested refund:
  • up to 30 days before the day selected for the "ARTALKS & PROSECCO"
 / "A SIP OF ART" / "ART IN YOUR PLATE" : free of charge
  • 14 days before the day selected for the "ARTALKS & PROSECCO"
 / "A SIP OF ART" / "ART IN YOUR PLATE" : 50% of the total amount
  • 7 days to 0 hours before the day selected for the "ARTALKS & PROSECCO"
 / "A SIP OF ART" / "ART IN YOUR PLATE" : 100% of the total amount

The time for preparation and elaboration of the order (framework program, lecture, etc.) is owed in case of cancellation. 

CHANGES OF BOOKING BY CLIENTS
MatchArt by Dr. Brasca decide, at its sole discretion, on the possibility of any changes to a booking or order. The possibility and applicable conditions are determined on a case-by-case basis for each program (“ARTALKS & PROSECCO” / “A SIP OF ART” / “ART IN YOUR PLATE”) and remain strictly subject to availability.
Any approved changes may be subject to additional fees and charges. While MatchArt by Dr. Brasca will make reasonable efforts to accommodate a Client’s request to reschedule, MatchArt by Dr. Brasca expressly reserves the right to refuse any modification, and no guarantee can be given.

PAYMENT TERMS

An advance payment equal to forty percent (40%) of the total agreed fee shall be due upon confirmation of the booking in order to guarantee the service. The remaining balance shall be settled no later than fifteen (15) days after the event.

DISCLAIMER FOR EVENTS "ARTALKS & PROSECCO"
 / "A SIP OF ART" / "ART IN YOUR PLATE"
MatchArt by Dr. Brasca  reserve the right to use any photograph/video taken during the organized events, without the expressed written permission of who could appear in the photograph/video. MatchArt by Dr. Brasca may use the photograph/video in publications or other media material produced and used by MatchArt by Dr. Brasca, including but not limited to social media posts, brochures, invitations, websites, etc.

By registering for this event, you confirm that you are age 18 or above and freely waive, release from liability, assume all risks, and covenant not to sue MatchArt by Dr. Brasca, nor its representatives, agents, volunteers or members for any expense, loss, damage, personal injury including but not limited to loss of life, disability, property damage, or property theft or actions of any kind that you might suffer or sustain before, during or after the event, unless said expense, loss, damage, personal injury, including loss of life, disability, property damage, or property theft or actions of any kind is caused by the sole gross negligence of MatchArt by Dr. Brasca.

By registering for this event, you also acknowledge that whilst MatchArt by Dr. Brasca will use all reasonable endeavors to comply with local requirements in relation to COVID-19 in connection with the event, MatchArt by Dr. Brasca cannot guarantee that you will not become exposed to or infected with COVID-19 or a variant. Therefore, by registering for this event you acknowledge that there is a risk of transmission of COVID-19 from other participants attending, and you recognize that MatchArt by Dr. Brasca have no control over this risk. MatchArt by Dr. Brasca shall not assume any liability in relation to COVID-19 transmission or any subsequent injury or death resulting from it.

By registering for this event, you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any consequence, including, but not limited to, personal injury, disability, death, illness, damage, loss, claim, liability, or expense, of any kind which you may experience or incur in connection with participating in this event.

By registering for this event, you voluntarily agree to hold harmless and indemnify MatchArt by Dr. Brasca:
  1. from any and all liability for any damage to the personal property of, or personal injury to, any third party resulting from my participation in the Event and all related activities; including, but not limited to any and all activities caused by the negligence of myself or any third party;
  2. from any and all claims, demands, actions and costs which might arise out of my participation in the event.

If one or more of the conditions outlined in these Terms & Conditions should become invalid, the remaining conditions will continue to be valid and apply. MatchArt by Dr. Brasca reserves the right to change the times and any part of the program at any time up to the event.

The applicable agreement hereby created shall be governed by Swiss Law. The Court of Zurich, Switzerland shall have exclusive jurisdiction regarding any disputes or claims arising out of or in connection with the agreement or its subject matter or formation.

Last updated: 2 May 2024